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Guestbook

#1 on Trip Advisor for Quebec City!

Wonderful Staff

by Betty and Roger Hilton

My wife and I had a wonderful stay on March 13th. The King size room and amenities plus delicious cappichino machine in the lounge . And delicious Breakfast basket hanging on our door in the morning added to the pleasant overall experience. But the Staff response to our self made problem is what makes this hotel the Best. We had left the Hotel in the morning and we were almost back to the US border when we both realized that we had not removed her jewelry from the safe in our room. Upon calling the desk the staff immediately secured our treasures and assured us they would protect them. We were not returning home for another week. The hotel said they would wait until we returned home and ship them to us requiring a signature and insuring the items for their value. What incredible service and what a pleasant though scary experience. We cannot praise enough the service we received at this wonderful hotel. Betty and Roger

Rated the #2 hotel in quebec but it was the #1 all time favourite for us!

by Madeleine Johnson

Loved the hotel . Thank you to all the fabulous staff. You made our vacation. I am surprised you are only a 3 star hotel. HVQ deserves more in my books. We will be back this winter.

Perfect Honeymoon Spot

by Tim and Ruth

From start to finish, our week-long stay in the Quebec Room exceeded our expectations. The room was inviting, spacious, secluded, and full of luxurious detail. The bathroom was enormous. The location on the basement level was actually perfect, quiet and tucked away, but not in a way that felt in any way less inviting. We had contemplated where to travel and landed on Quebec city after seeing what a magical location it appeared to be. This hotel, only a few-minute's walk from so many beautiful parts of the old city made it the ideal destination that we hoped it would be. The atmosphere and close proximity in the center of old Quebec was perfect, inviting us out to enjoy and explore while also not overwhelming us with the pressure to exhaust ourselves with seeing the sites. The city was wonderful, but by the time we left, the hotel itself had worked its way to the top of our list with so many favorite memories in so many ways. The staff took note that it was our honeymoon, leaving us a welcoming card and complementary chocolates. Their generosity continued. One day when a portion of the breakfast basket spilled onto the bedding, they responded with complimentary champaign. The amenities and hospitality that guests enjoy far surpasses any I have experienced. Breakfast delivered in a basket is a brilliant touch. The contents were beautiful and delicious. In addition the common room on the main floor boasted fresh fruit, vegetables, coffee, espresso drinks, and infused water throughout the day. Additional surprises were the fresh popcorn and a DVD selection, a small library of books, large umbrellas and a boot dryer for rainy days. We will most certainly be returning to Hotel Du Vieux. Kudos goes to the management and staff who have truly raised the bar to create a unique and inviting retreat in the center of a charming city.

FELT LIKE HOME

by James

Arrived Feb 26 for 11 days for our anniversary but could have stayed much longer. Loved sitting by the fire in our room or in the restaurant watching the snow. Staff were all wonderful, recognised and genuinely greeted us every time. They even arranged a nice and very unexpected surprise for our anniversary. Wonderful central location, lovely ambience, comfortable, quiet and liveable room - absolutely nothing to fault. Highly recommended

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